Contact and support
Let’s talk about a property, reservation or booking question.
Use the form below if you need help with a listing, a reservation request, account access or payment confirmation. The page is designed to keep contact simple and professional.
Support overview
We keep communication clear.
- Property questions
- Reservation support
- Booking status clarifications
- Payment proof guidance
Email support
info@bvn-group.com
For reservation questions, listing details and general platform support.
Secure flow
Organized communication
Messages are stored so your team can keep a clear trail of client requests and follow-up.
IMPRESSUM
BVA Real Estate GmbH Partner
Fasanenstr. 12
D-10623 Berlin
Email: info@bvn-group.com
Website: www.bvn-group.com
Managing Partners: Gerhard Bauer | Sabine Viebahn
Commercial Register: HRB 113529 B
Tax ID number: 37/275/21297
Send a message
We would love to hear from you.
Fill in the form below and keep the message short and clear. That makes the follow-up much easier.